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Monday Session [clear filter]
Monday, June 3


M1: Reader's Advisory and Reference: a Match Made in Library Heaven

This session explores the delivery of high-standard customer service through the blending of reference and reader's advisory services in public and academic libraries. Change is the great constant in libraries, and information professionals who are open to learning and ready to shift gears to accommodate patron needs can make lasting connections and create life-long library users.

avatar for Gillian Wigmore

Gillian Wigmore

Nechako Branch Coordinator, Prince George Public Library
Gillian Wigmore is a reader, writer and library branch coordinator, though the order varies day to day. Dedicated to community-led and low-barrier librarianship, Gillian has a decade of experience in libraries and a passion for learning.


M2: CELA and Bookshare: Partnering to Serve British Columbians with Print Disabilities

The Centre for Equitable Library Access or CELA, is a national, not-for-profit organization, that has been providing accessible materials to Canadians with print disabilities through public libraries for over 5 years. Driven by a commitment to innovation and responsiveness to patron and member library needs, CELA has reinvented its user interfaces with an open source solution and migrated its catalogue to a new platform developed in partnership with Bookshare. Bookshare offers the largest collection of accessible materials in the world and is offered to patrons for free from libraries that are CELA members. The main benefit of this implementation is the combining of the Bookshare and CELA collections into one searchable and transactional catalogue.

avatar for Michael Ciccone

Michael Ciccone

Executive Director, Centre for Equitable Library Access
Michael Ciccone has over 20 years of public library leadership experience, managing collections, technical services, historical collections, web presence, and data gathering and analysis. In addition to his role as Executive Director of CELA , he is a member of the eBound Canada board... Read More →

Monday June 3, 2019 9:30am - 10:45am
CIVIC 205 808 Canada Games Way, Prince George, BC, Canada


M3: Looking Back, Moving Forward: BC Public Libraries Supporting Reconciliation in their Communities
Is your library interested in supporting reconciliation in your community but doesn’t know where to begin? Join us for a report on reconciliation-based activities shared by large and small public libraries around the province. This session will also include specific insights and lessons learned throughout the process of planning and executing a large-scale community event. You'll walk away inspired to begin your own initiative through collections, programs and events, outreach, staff training, policy and more.

Presented with support from the Friends of the Prince George Public Library.

avatar for Melissa Sawatsky

Melissa Sawatsky

Program & Event Coordinator / Public Relations, Smithers Public Library
Melissa Sawatsky is a library professional and writer currently living on unceded Witsuwit'en territory in Smithers, BC. She serves as the Program and Event Coordinator at Smithers Public Library and is a board member of the Bulkley Valley Community Arts Council. Sawatsky has published... Read More →
avatar for Wendy Wright

Wendy Wright

Director, Smithers Public Library
Wendy Wright serves as Director of the Smithers Public Library on the unceded territory of the Witsuwit’en Nation in northwestern BC. She has always loved connecting people with stories, ideas, and information in various formats and enjoys creating opportunities for people to learn... Read More →


M4: Hypervisors and Geeks Unleashed: Implementing a Computer Network on a Budget

Small rural libraries are often struggling with managing computer and network technology, but this is not always the case.  When the McBride and District Public Library was successful in acquiring a new building for their operations, the Library Director gave her part-time network and computer techie a list of needs and desires for the computer network in the new building, along with a moderate budget. Moreover, she gave him free reign to design and build a system to fit the new library building. Little did she know how adventureous it could be to unleash a geek on a project like this!  Using mostly open source software, the end result was a surprisingly successful implementation of the Linux-based Proxmox hypervisor running virtual machines that serve the Library staff and patrons alike.

avatar for Naomi Balla-Boudreau

Naomi Balla-Boudreau

Library Director, McBride & District Public Library
Naomi became Director of the McBride Public Library in 2012, and was a major force in spearheading the successful drive to acquire a new building for the Library.  She never turns down a new project involving the Library, and so was willing to go along with the crazy ideas Larry... Read More →

Larry Stamm

Network/Technical Administration, McBride and District Public Library
Larry has been involved with the McBride Public Library for over 20 years, as a volunteer, board member, and lastly as part-time staff as the Library "Techie".  His education has all been "on the job", much of it gained from having to fix the latest mistake he made.  He enjoys being... Read More →

Monday June 3, 2019 9:30am - 10:45am
CIVIC 206 808 Canada Games Way, Prince George, BC, Canada


M5: Renovation Refresh: Embracing the Change Challenge
In 2018, Douglas College received approval for renovating our New Westminster campus library starting in the summer of 2019.  In addition to functional improvements to our library infrastructure the College committed funds to support a design refresh complete with a new service desk, space zoning, furnishings, and signage.  With over 8,000 FTE students and a collection of 160,000 monographs it has been exciting and daunting to plan for and scope out the transition of staff and services to new temporary spaces, all with the aim of providing continuity of service and collection access.  Come to this session to learn about how we've worked through the challenges of planning and coordinating our reno to date and what's next.

avatar for Trevor Smith

Trevor Smith

Monograph Collections & Metadata Librarian, Douglas College Library
Trevor has been working in BC post-secondary libraries for almost 10 years, and has been an adjunct instructor with UBC's iSchool for the past five.

Kathy Peters

Technical Services Supervisor, Douglas College
Kathy has been in her role at Douglas for over 13 years.  She is also an instructor in Langara's Department of Library and Information Technology.
avatar for Trish Rosseel

Trish Rosseel

Director, Learning Resources & Records Management, Douglas College Library
Trish has worked in post-secondary libraries and library organizations for over 20 years, including roles at the University of Alberta, Simon Fraser University, and the University of British Columbia.


M6: Dr. Tech: Ever Evolving Technical Support in the Library

Technical support in the library has changed so much over the last 20 years. This is where we came from and where we are going; the trials and tribulations of helping patrons with their technology.

avatar for Jeff Kozoris

Jeff Kozoris

Digital Literacy & Instructional Librarian, PGPL
Jeff has been a Public Service Librarian at Prince George Public Library for nearly twenty years performing reference duties, collection development, Page Team supervision, and teaching people how to use the internet in so many of its facets. He now has the longest job title in the... Read More →

Monday June 3, 2019 11:00am - 12:15pm
CIVIC 205 808 Canada Games Way, Prince George, BC, Canada


M7: Banishing Stranger Things

Have you ever been faced with library material with spills and stains that are enough to make your skin crawl? Has your library material ever been invaded by nightmares from the upside down? You are not alone. This session offers quick tricks and tips on how to save material using inexpensive everyday tools like sandpaper and hairspray. We will also provide a demonstration of our very own ZappBug Oven and discuss best practices and procedures in dealing with an unwanted invasion of creepy crawlies. Join us in exploring ways in which you can banish “stranger things” from your library’s collection.

avatar for Leslie Hilder

Leslie Hilder

Circulation Shift Leader, PGPL
Leslie Hilder has been a shift leader in the Prince George Public Library circulation department for 2.5 years and has learned a lot about her strengths and weaknesses in the time since.
avatar for Angeline Meehan

Angeline Meehan

Customer Accounts Specialist, Prince George Public Library
Angeline Meehan has been Prince George Public Library’s Customer Accounts Specialist for two years and was a shift leader in the circulation department for 5 years. She may be the bravest in the department when presented with the strangest things. 


M8: Conquering Collections: Streamlining Your Series

Magic Animal Friends, or Magical Animal Fairies? Last Ranger, or Ranger’s Apprentice? Books of Umber, or Books of Ember, or maybe it was Books of Elsewhere? Sometimes it can feel next to impossible to keep track of the Junior collection. While there are several helpful tools, sometimes the sheer amount of series can feel overwhelming. This session will look at ways to help streamline ordering and make sense of your collections. As well, it will offer a chance to brainstorm with follow purchasers the ways you stay on top of your own collections.

Presented with support from the Friends of the Prince George Public Library.

avatar for Alise Nelson

Alise Nelson

Library Assistant, Teen Services, Prince George Public Library
Alise Nelson is a graduate of Simon Fraser University and holds a Certificate in Liberal Arts as well as Bachelor’s Degrees in English and History. She is currently an MLIS student, and Library Assistant with the Prince George Public Library. Alise manages collections for all Junior... Read More →

Monday June 3, 2019 11:00am - 12:15pm
CIVIC 204 808 Canada Games Way, Prince George, BC, Canada


M11: Sensory Literacy

How can libraries become more accessible to patrons with sensory sensitivities? Sensory sensitivities can include life-long diagnoses such as autism, as well as temporal manifestations, such as because of grief. This session presents a brief understanding of how sensory sensitivities operate, why accessibility for patrons with sensory sensitivities is important in libraries, and how libraries can offer programs and resources to better serve our patrons and their families!

Presented with support from the Friends of the Prince George Public Library.

avatar for Andra Nadeau

Andra Nadeau

Library Assistant, Children's Services, Prince George Public Library
Andra works at the Prince George Public Library serving patrons aged 0-9 and their caregivers. She is also a social worker, and has experience working with children with disabilities (or, "diffabilities"), in child protective services and in child and family mental health service... Read More →

Monday June 3, 2019 1:45pm - 3:00pm
CIVIC 205 808 Canada Games Way, Prince George, BC, Canada


M12: Resilient and Ready: Libraries Stepping Up to Support Access to Justice

Many libraries are stepping up to fill service gaps left by shuttered governmental services, and they are doing it without additional support. While challenging, this presents new opportunities. LawMatters and LSS  are committed to working with public libraries to rise to this challenge and work towards increasing access to justice in BC. In this workshop style session we will arm you with useful tools to help your patrons navigate the confusing landscape of legal issues. Using real life examples we will show you free, plain language and trustworthy legal information resources on a range of topics including wills and estates, family and criminal law. Afterwards, you will be able to apply your knowledge and hone your legal reference skills with a series of practice case scenarios.

Presented with support from Irving K. Barber Learning Centre.

avatar for Patricia Lim

Patricia Lim

Publications Development Coordinator, Legal Services Society
Patricia Lim is the Publications Development Coordinator for the Legal Services Society of BC, which provides legal aid in BC. She develops and evaluates Public Legal Education and Information (PLEI) materials and resources, and works with community organizations, including libraries... Read More →
avatar for Megan Smiley

Megan Smiley

LawMatters Program Coordinator, Courthouse Libraries BC
Megan Smiley is the Program Coordinator for the LawMatters Program. She works with public libraries to enhance public access to legal information in all communities throughout British Columbia. She manages the LawMatters grant program, offers collection support, and provides training... Read More →

Monday June 3, 2019 1:45pm - 3:00pm
CIVIC 206 808 Canada Games Way, Prince George, BC, Canada


M13: Honouring Reconciliation: A Learning Journey

In 2017, the West Vancouver Memorial Library received a Canada 150 Community Fund grant specifically “to plan and implement activities and events to honour the experiences of Indigenous people in Canada, to facilitate community learning and to promote understanding of our shared history.” This marked the beginning of the Library's ongoing Honouring Reconciliation initiative to expand understanding of local Indigenous history, the impacts of colonialism and its ongoing effects on Indigenous peoples. In this session, we will discuss the work involved in developing and implementing the Honouring Reconciliation events; share the challenges and positive outcomes that we encountered; and explore how the Honouring Reconciliation activities affected the organization and community.

avatar for Pat Cumming

Pat Cumming

Head of Customer & Community Experience, West Vancouver Memorial Library
Pat Cumming is the Head of Customer & Community Experience at the West Vancouver Memorial Library.  Her career in libraries spans more than 30 years.  She has experience in public, academic, school and special libraries. That experience has led to a passion for community engagement... Read More →

Ehlam Zaminpaima

Customer Experience Librarian, West Vancouver Memorial Library
Ehlam Zaminpaima is a Customer Experience Librarian at the West Vancouver Memorial Library, where she is responsible for literary and cultural programs. She holds a Bachelor of Arts degree from Simon Fraser University, as well as a Masters in Library and Information Science from the... Read More →

Monday June 3, 2019 3:15pm - 4:30pm
CIVIC 205 808 Canada Games Way, Prince George, BC, Canada


M14: Removing Barriers to Accessibility in Public Libraries

NNELS is a publicly-funded library of books in accessible formats for readers with print disabilities. Learn how public library staff create access to the collection, how to use the available formats, and more. There will also be an update on NNELS's work with publishers in the important area of accessible publishing. There will be ample time for questions, and if there are any specific topics you would like this session to cover, please send an email to support@nnels.ca.

avatar for Laurie Davidson

Laurie Davidson

Emerging Initiatives Coordinator, BC Libraries Cooperative
Laurie Davidson is the Emerging Initiatives Coordinator at the BC Libraries Cooperative. She has over 20 years of librarian experience and has worked in library consortia, academic and public libraries as well as in product management and customer service management roles for an ILS... Read More →

Monday June 3, 2019 3:15pm - 4:30pm
CIVIC 206 808 Canada Games Way, Prince George, BC, Canada